Adobe’s security team recently discovered sophisticated attacks on our network, involving the illegal access of customer information as well as source code for numerous Adobe products. We believe these attacks may be related. We are working diligently internally, as well as with external partners and law enforcement, to address the incident. Read the FAQ.
What do I need to do?
- If your Adobe ID and password were involved: Adobe has already reset your password. You will receive an email notification from Adobe with information on how to change your password. We are only notifying customers whose user ID and password were involved, and that process is already underway.
- Changing your password: If you have not yet received a notification but would like to change your password on any Adobe service, you may do so at any time. Instructions are available on this page.
- Passwords and IDs for specific Adobe services: Adobe ID is a separate system from the user ID and logins associated with EchoSign, Behance, TypeKit, Marketing Cloud, and Connect Pro. If you use the same password for your Adobe ID and any of these services, please change your passwords for these other services as well.
- Other websites: As a precaution, we also strongly recommend that you change your password on any website where you may have used the same user ID and password as your Adobe ID and password.
- Recognizing phishing attempts: To help protect yourself against non-legitimate email “phishing” attempts, please go directly to Adobe.com to change your password rather than clicking on any links you receive in email. How to recognize phishing attempts.
Customer security alert.